Richmond Communications

Optimizing your intranet and internal communication strategies.

Designing internal reference content to fuel AI.

Activating people through smarter communication and workplace technology.

Guiding companies through transformation with a people-first mindset.

Turning digital workplace tools into real business outcome drivers.

Combining expertise in digital workplaces and internal communications to make it easier for employees to find information, stay engaged, and feel connected.

Intranets that actually work for people.

From research and vendor reviews to UX design, content strategy, launch planning, AI optimization, and governance, we bring both strategic insight and practical know-how.

The result: Digital workplaces that make communication easier, improve engagement, and support long-term success.

Intranet Services

Internal communications employees trust.

Whether it’s org changes, executive support, optimizing communication channels, crisis response, or day-to-day employee updates, we make sure you achieve your goals.

The Result: Internal communications that organizations rely on to navigate both everyday business and times of change.

Internal Communication Services

Independent Guidance, Deep Expertise

When it comes to intranets and employee experience tech, we're platform agnostic. We've worked with many and hope to work with many more!

The intranet market is crowded, and it can feel overwhelming. We help select and implement the best tool for your specific needs.

We specialize in creating intranets and digital workplaces that align with business goals and empower employees. Our work spans the full lifecycle:

Discovery: Needs assessments, user research, and vendor evaluations
Design: Site architecture, UX, and content strategy
Delivery: Content migration, project leadership, and change management
Sustainability: Launch communications, engagement strategies, governance, and ongoing editorial support

The outcome is a digital workplace that feels intuitive, supports productivity, and fosters meaningful connection across the organization.

Intranet Consulting Services

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What Clients Are Saying

"Upwork brought Sara in to solve a major issue with our intranet, and we could not have been more fortunate to work with such an expert. The intranet launch was a smashing success. In the end, we've benefited not just from her intranet and program management expertise, but from her communication and collaboration skills as well. A true dream collaborator and consultant."

"She brings an exceptional combination of technical expertise, user-centered thinking, and communications savvy to everything she touches. Sara leads with clarity, empathy, and impact. She's also a phenomenal collaborator—curious, considerate, and always thinking a few steps ahead. Any organization would be lucky to have her driving their internal communications and digital workplace strategies forward!"

"In addition to being an internal communications wiz, she's my go-to subject matter expert on all things intranets. She's led many intranet integrations and stays ahead of risks while closely managing all the moving pieces (and stakeholders!). When Sara is leading a project, you know it's in good hands and that kind of peace of mind is irreplaceable. On top of all that, she's a joy to work with!"

Let's Work Together!