Implementing new software successfully takes more than just great project management skills.
To obtain high user adoption rates, your strategy needs to be grounded in a deep understanding of change management and human behavior. We have over 15 years experience in both technical project management AND the "people side" of go-lives. We provide strategic consulting and hands-on support for complex, large-scale technology implementations that impact the employee experience, including intranet, performance management, employee experience, applicant tracking, LMSs, and communication platforms.
Stakeholder interviews, surveys, focus groups, and audits to identify organizational needs and user requirements.
Platform research, requirements screening, stakeholder management, demo facilitation, and vendor partnerships.
Design & Build
Implementation leadership, admin training, project management, and governance guidelines.
Stakeholder engagement, resistance assessment, measurement plan, and targeted change roadmap.
Communications & Training
Persona identification, communications plan, content development, launch campaign, and user trainings.
Go-live support, measurement, resistance management, adaptation, and tools that support longevity.